AI phone answering for taxi, limo and chauffeur companies
The RideSoftware AI Receptionist answers your business calls 24/7, speaks English, Spanish, Portuguese, French and Arabic, quotes the fare from your own rate card, and creates the booking in your dashboard with SMS and email confirmations. It costs $299 setup + $29/month (or $499 + $49/month) on any plan, plus usage-based call minutes — and never takes a cut of the fare.
24/7
Answers nights, weekends and while you drive
5 languages
EN · ES · PT · FR · AR, detected automatically
0% commission
Bookings land in your dashboard, fares stay yours
How the AI Receptionist works
1. Your calls forward to the AI
Forward your business number (or your missed and after-hours calls only) to the number we give you. Nothing changes for the customer — they dial the same number they always have.
2. It recognises the caller
The caller's phone number is matched against your customer directory, so repeat customers are greeted by name and their usual pickup address is offered back to them.
3. It captures the whole job
Pickup, drop-off, date and time, passengers and luggage, flight number for airport runs, and any notes — asked in a natural conversation, not a phone menu.
4. It quotes and takes payment preference
The fare is calculated from your own vehicles and rates, read back to the caller, and they choose to pay now by card or pay the driver later.
5. It books and confirms
The booking appears in your RideSoftware dashboard with a full call summary, and SMS plus email confirmations go to you and the customer automatically.
What it does on every call
- Answers every call 24/7 — nights, weekends and while you are driving
- Speaks English, Spanish, Portuguese, French and Arabic
- Quotes real fares from your own vehicle and rate card
- Creates the booking directly in your RideSoftware dashboard
- Identifies repeat callers from your customer directory
- Sends SMS and email confirmations with delivery status tracking
- Full transcript and summary of every call, kept with the booking
- Escalates to your mobile when a caller asks for a human
AI Receptionist pricing
Two separate options, added to any RideSoftware plan. Usage-based call minutes are billed on top, and no commission is taken on the bookings it creates. Confirm package scope and third-party charges in a demo.
Option 1
$299 one-time setup
+ $29/month
Option 2
$499 one-time setup
+ $49/month
From call to follow-up
Trip details and clarification
Pickup, drop-off, date, time, flight number, passengers, luggage and child seats are captured in conversation. Unclear answers trigger a follow-up question.
Vehicle selection and fare summary
The AI offers vehicles that fit the party and luggage, reads back the fare from your rate card and summarises the booking before confirming.
Payment and confirmation
The caller picks pay now or pay the driver. A booking, call summary and SMS and email confirmations land in your dashboard and with the customer.
Phone call test: a sample call, start to finish
Illustrative example only. Names, fares and payment are not a real booking, and live calls use your own vehicles, rates and payment account.
- Good evening, thanks for calling Harbour Cars. Welcome back, Maria — is it the airport run again?
- Yes, from home to Lisbon Airport tomorrow at 6:30, two of us and three suitcases.
- Got it. What is your flight number, so we can track it?
- TP 1355.
- The SUV fits three suitcases and is €48 fixed. Would you like to pay now by card or pay the driver?
- Pay now, please.
- Done. Your booking is confirmed and the payment link and details are on their way by SMS.
What you need to get started
- Your existing business phone number, set to forward all calls or only missed and after-hours ones
- Your vehicles, capacities and rate card entered in the RideSoftware dashboard, so quotes match your real fares
- A payment gateway connected to your own account (Stripe, PayPal, Square or a local method), if you want pay-now
- Your pickup rules and notes, such as airport meet-and-greet, waiting time and child seats
AI receptionist questions, answered
What is an AI receptionist for a taxi company?
An AI receptionist is a phone agent that answers your taxi, limo or chauffeur company's inbound calls, has a natural conversation with the caller, quotes the fare from your own rates, and creates the booking in your dashboard. RideSoftware's AI Receptionist runs 24/7 and is priced from $299 setup + $29 per month, plus usage-based call minutes.
How much does the RideSoftware AI Receptionist cost?
There are two separate options on top of any RideSoftware plan: Option 1 is $299 one-time setup + $29/month, and Option 2 is $499 one-time setup + $49/month, plus usage-based call minutes. Confirm package scope and third-party charges (phone number and call minutes) in a demo. There is no commission on the bookings it creates.
Which languages does it speak?
English, Spanish, Portuguese, French and Arabic. It detects the caller's language automatically and answers in it, which matters for airport and tourist work.
Does the booking go into my dashboard automatically?
Yes. Every completed call creates a booking in your RideSoftware back office with the pickup, drop-off, time, passengers, quoted fare and payment preference, plus a transcript and summary of the call. You confirm the final fare and the customer confirmation is sent automatically.
What happens if the caller wants to speak to a person?
The AI hands the call over to your mobile, or takes a callback request with the caller's number and reason if you are unavailable. You always see the call in your dashboard either way.
What do I need to get started?
Your business phone number (to forward calls), your vehicles and rate card in the RideSoftware dashboard, and a connected payment gateway if you want customers to pay by card. We recommend testing a few calls against your own rates before switching it on for every call.
Is the demo call a real booking?
No. The demo and the sample call on this page are illustrative: fares, names and payments are examples only. Live calls use your own vehicles, rates and payment account, so check your rate card in the dashboard before going live.
Do I need to change my phone number?
No. You forward your existing business number to the AI — either all calls, or only the ones you miss and calls outside your working hours.
See it with your own booking scenario
Bring your vehicles, rates and a typical airport job. We will walk through how the AI Receptionist would answer and book it.